{"id":409,"date":"2026-10-09T20:43:55","date_gmt":"2026-10-09T18:43:55","guid":{"rendered":"https:\/\/www.pawmony.shop\/kontaktinformationen\/"},"modified":"2026-10-09T20:44:23","modified_gmt":"2026-10-09T18:44:23","slug":"kontaktinformationen","status":"publish","type":"page","link":"https:\/\/www.pawmony.shop\/en\/kontaktinformationen\/","title":{"rendered":"Contact Information"},"content":{"rendered":"<div class=\"wp-block-group alignfull pm-pagehero has-accent-2-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-d51aee20 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--70);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--70);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-7db11181 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center pm-eyebrow wp-block-paragraph\" style=\"font-size:0.78rem;font-weight:700;letter-spacing:0.12em;text-transform:uppercase\">Customer Support<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\">Contact Information<\/h1>\n\n\n\n<p class=\"has-text-align-center has-accent-4-color has-text-color wp-block-paragraph\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.5), 1.15rem);\">How to reach us \u2013 quickly and personally.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-base-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-d51aee20 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--70);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--70);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group pm-legal has-global-padding is-layout-constrained wp-container-core-group-is-layout-896991be wp-block-group-is-layout-constrained\">\n\n<h2 class=\"wp-block-heading\" style=\"margin-top:var(--wp--preset--spacing--50);font-size:clamp(0.957rem, 0.957rem + ((1vw - 0.2rem) * 0.896), 1.45rem);\">Business details<\/h2>\n\n\n\n<ul class=\"wp-block-list pm-plain\">\n<li>Trade name: Pawmony<\/li>\n\n\n<li>Owner: Ronald Matth\u00e4us<\/li>\n\n\n<li>Address: Warendorfer Str. 512, 48157 M\u00fcnster, Germany<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"margin-top:var(--wp--preset--spacing--50);font-size:clamp(0.957rem, 0.957rem + ((1vw - 0.2rem) * 0.896), 1.45rem);\">How to reach us<\/h2>\n\n\n\n<ul class=\"wp-block-list pm-plain\">\n<li>Email: contact@pawmony.shop<\/li>\n\n\n<li>Customer support: support@pawmony.shop<\/li>\n\n\n<li>Phone: +49 152 1191 9785<\/li>\n\n\n<li>Service hours: Monday\u2013Friday, 9:00 am\u20135:00 pm (CET)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"margin-top:var(--wp--preset--spacing--50);font-size:clamp(0.957rem, 0.957rem + ((1vw - 0.2rem) * 0.896), 1.45rem);\">Response time<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We usually reply within one business day. On weekends, public holidays or during particularly busy periods it may take a little longer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"margin-top:var(--wp--preset--spacing--50);font-size:clamp(0.957rem, 0.957rem + ((1vw - 0.2rem) * 0.896), 1.45rem);\">So we can help you quickly<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Please include in your message:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>your order number (if you have one)<\/li>\n\n\n<li>the email address you used to order<\/li>\n\n\n<li>a short description of your request<\/li>\n\n\n<li>photos if an item is damaged, defective or wrong<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"margin-top:var(--wp--preset--spacing--50);font-size:clamp(0.957rem, 0.957rem + ((1vw - 0.2rem) * 0.896), 1.45rem);\">What we can help with<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Questions about products and availability<\/li>\n\n\n<li>Orders, payment and shipping<\/li>\n\n\n<li>Returns, withdrawals and refunds<\/li>\n\n\n<li>Privacy and legal enquiries<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For requests about your data, we may ask you to confirm your identity so that your data does not end up in the wrong hands.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"margin-top:var(--wp--preset--spacing--50);font-size:clamp(0.957rem, 0.957rem + ((1vw - 0.2rem) * 0.896), 1.45rem);\">Legal information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You will find all mandatory information about our business in the legal notice.<\/p>\n\n\n\n<ul class=\"wp-block-list pm-plain\">\n<li><a href=\"\/en\/impressum\/\">Legal Notice<\/a><\/li>\n\n\n<li><a href=\"\/en\/contact\/\">Contact Us<\/a><\/li>\n\n\n<li><a href=\"\/en\/faq\/\">FAQ<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:0.85rem\">Last updated: October 2026<\/p>\n\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Kundenservice Kontaktinformationen So erreichst du uns \u2013 schnell und pers\u00f6nlich. Unternehmensangaben So erreichst du uns Antwortzeit Wir antworten in der Regel innerhalb eines Werktags. An Wochenenden, an Feiertagen oder in besonders gesch\u00e4ftigen Zeiten kann es etwas l\u00e4nger dauern. Damit wir dir schnell helfen k\u00f6nnen Bitte gib in deiner Nachricht an: Wobei wir dir helfen Bei [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"footnotes":""},"class_list":["post-409","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.pawmony.shop\/en\/wp-json\/wp\/v2\/pages\/409","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pawmony.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pawmony.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pawmony.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pawmony.shop\/en\/wp-json\/wp\/v2\/comments?post=409"}],"version-history":[{"count":1,"href":"https:\/\/www.pawmony.shop\/en\/wp-json\/wp\/v2\/pages\/409\/revisions"}],"predecessor-version":[{"id":411,"href":"https:\/\/www.pawmony.shop\/en\/wp-json\/wp\/v2\/pages\/409\/revisions\/411"}],"wp:attachment":[{"href":"https:\/\/www.pawmony.shop\/en\/wp-json\/wp\/v2\/media?parent=409"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}