Free shipping across Germany · Factory sealed · 14-day right of withdrawal

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Write to us

Questions about your order, shipping or our products? We're happy to help – personally and usually within one business day.

Service hours

Monday–Friday, 9:00 am–5:00 pm (CET). We usually reply within one business day.

Order number

If your question is about an order, please include your order number. For damaged, defective or wrong items, photos help us a lot.

Pawmony · Ronald Matthäus · Warendorfer Str. 512 · 48157 Münster · Germany

Quick answers

Many questions about shipping, payment and returns are already answered here: